The Master's Kitchen

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Terms and Conditions

Effective Date:  05/01/2025

Welcome to The Master’s Kitchen (themasterskitchen.in). By using our website and services, you agree to the following Terms and Conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By accessing our website and ordering from The Master’s Kitchen, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our services.

2. Ordering & Payment

✅ Orders can be placed through our website themasterskitchen.in.
✅ All payments must be made online via secure payment gateways (Credit/Debit Cards, UPI, Wallets, etc.).
✅ Prices are subject to change without prior notice.
✅ Orders cannot be modified or canceled once they are confirmed.

3. Delivery Policy

🚚 We deliver within the areas specified on our website.
🚚 Delivery times may vary due to weather, traffic, or unforeseen circumstances.
🚚 If the delivery address is incorrect, we are not responsible for delays or non-delivery.

4. Refund & Cancellation Policy

🔹 Cancellations: Orders cannot be canceled once processed.
🔹 Refunds: Refunds are issued only in cases of:

  • Incorrect items delivered
  • Non-delivery due to our mistake
    🔹 Complaints: Any issues with your order must be reported within 2 hours of delivery.

5. Food Quality & Allergies

🥗 We use fresh ingredients, but we cannot guarantee our food is free from allergens.
🥗 Customers with allergies should contact us before placing an order.

6. Use of Website

  • You agree not to misuse the website, attempt hacking, or disrupt services.
  • We own all website content, including images and text, and it cannot be copied or used without permission.

7. Limitation of Liability

We are not responsible for:

  • Delays due to unforeseen circumstances (traffic, weather, etc.).
  • Allergic reactions or health issues caused by food consumption.
  • Issues arising from third-party payment services.

8. Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time. The updated version will be posted on this page.

9. Contact Us

For any questions or concerns, reach out to us:

📍 The Master’s Kitchen
🌐 Website: themasterskitchen.in
📧 Email: contact@themasterskitchen.in

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